Good Things to Learn

Good Things to Learn

The Ten Commandments of Customer Service
1. Live by the Golden Rule: customers have the gold, therefore they make the rules.
2. Develop service from the inside out through teamwork.
3. Deliver the two things every customer wants and needs: solutions to problems and good feelings.
4. Use the customer’s definition of quality and service.
5. Ask more and better questions.
6. Convert complaints and problems into commitment and profit.
7. Create a superior experience.
8. Teach everyone how to add value.
9. Do everything more, better, faster, different, funner or less.
10. Always honor the customer but humor yourself.

Here are the magnificent 7 ways to improve your attitude:
1.Choose to be Enthusiastic
2.Be Alive to Everything You Do
3.Broadcast Good News
4.The Power of Visualization
5.Positive Self-Talk
6.Love Others
7.Never Miss 1 to 6 Above

Ten Interviewing Rules
1.Look Sharp
2.Be on Time
3.Do Your Research
4.Be Prepared
5.Show Enthusiasm
6.Listen
7.Answer the Question Asked
8.Give Specific Examples
9.Ask Questions
10.Follow Up

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10 Things You Must Do Before That Successful Interview
1.Review your resume.
2.Get back on-line.
3.Study, study, then cram.
4.Rehearse your interview.
5.Develop your list of questions.
6.Dress for success.
7.Get cut or coiffed.
8.Practice positive visualization.
9.Gather your materials.
10.Sleep tight.